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Self management

You may not always need an appointment at the GP surgery, there are other services that may help you:


As many as one in four GP appointments could be taken care of at a pharmacy, research by NHS England found - but even if your symptoms are more serious, your pharmacist can advise whether you need to see a doctor, nurse, or specialist. Many pharmacies are open until late and at weekends. The Minor Ailment Scheme enables a pharmacist to diagnose and treat minor ailments for free from the pharmacy, without the need to see a GP.

Find a pharmacy.

Mental Health Services

Please contact Open Minds on 01472 625 100 for counselling. In case of mental health crisis, please call the surgery, NHS 111 or 01472 256 256.

Sexual health

Everyone is welcome and you don't need to see a GP first. You can book an appointment online 24/7 or speak to us on 0300 330 1122. Our phone line is available Monday to Friday, 9am to 5pm.

Covid Related

You can call 119 if you have questions or need help with coronavirus (COVID-19) vaccinations, testing, NHS COVID Pass, and more.

When to go to A&E

An A&E department (also known as emergency department or casualty) deals with genuine life-threatening emergencies, such as:

  • loss of consciousness
  • a sudden confused state
  • fits that are not stopping
  • chest pain
  • breathing difficulties
  • severe bleeding that cannot be stopped
  • severe allergic reactions (anaphylaxis)
  • severe burns or scalds
  • stroke
  • major trauma such as a road traffic collision
  • feelings of self-harm or suicide

Less severe injuries can be treated in urgent treatment centres (walk-in centres or minor injury units).

You can get help from NHS 111 online or call 111. It's available 24 hours a day, 7 days a week.